• Contracts Administrator

    Location US-CT-Windsor
    Posted Date 2 weeks ago(11/9/2018 3:02 PM)
    Requisition Number
    # of Positions Remaining
    Position Type
    Full time
    Experience (Years)
    Other - Other
    Security Clearance Required?
  • Overview

    Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems, and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So, whatever the part, component or complexity of assembly, Triumph Group is committed to quality, service and meeting the specialized needs of each customer.
    Triumph Integrated Systems provides a full range of integrated solutions for aircraft manufactures around the globe. We partner with key manufacturers to produce crucial components, systems and subsystems required to help maintain a competitive and technological advantage. We provide design, development and support of internally designed components, subsystems and systems, as well as production of complex assemblies using external designs. 
    Based in Windsor, CT, Triumph employs approximately 150 personnel. The Company’s key products and services include design, development, manufacture and support of highly engineered mechanical actuation and components for fixed wing and rotary commercial and military aircraft and military systems. 


    We are currently in search of a Contracts Administrator.  The Contracts/Customer Support Administrator will be responsible for customer management to include contract administration, order processing, proposal and quote preparation and export management. This position serves as the primary point of contact for our customers.


    • Serves as the primary point of contact for our customers. Manages customer accounts through contract and order administration using customer portals to retrieve and analyze data for input into our Syteline ERP system.
    • Receives and reviews requests for pricing, quotations, and proposals.  Provides responses to bids in accordance with Federal Acquisition Regulations (FAR), Truth in Lending Act (TINA), and certified cost and pricing data standards.
    • Initiates the Contract Review process by documenting the customer’s order and contract flow-down requirements and routes those requirements to the appropriate internal departments.   Reviews the commercial terms and conditions for compliance with company policies.  
    • Analyzes requirements for export licenses and processes applications through the Department of State D-Trade system and Department of Commerce SNAP-R system.  Assists with Import/Export classifications and compliance as necessary.  
    • Coordinates with internal teams in Planning, Purchasing, Manufacturing, Engineering, Quality and other departments as necessary to resolve our customer’s issues and provide answers to our customer’s inquiries.
    • Assists Engineering in the day to day Program Management of new projects. 
    • Prepares and analyzes data using Microsoft Excel to be used for business analysis. 
    • Gathers and provides necessary documentation for both internal and external customers.
    • Fosters positive relationships with internal and external customers.
    • Other duties as assigned.




    Essential Functions and /or Physical Limitations:  Work requires the ability to understand and follow instructions, the ability to concentrate and the ability to work as part of a team and get along with others.   Work may also require bending, carrying, and lifting up to 10 pounds. This position requires mathematical ability and excellent verbal and written communication skills.  Occasional travel may also be required.

    Minimum Education Required: Some college work required.  Bachelor Degree in in Business Management or equivalent desired. .  Previous customer account management and contract administration required.  

    Minimum Years of Experience Required:  2 years of customer support and contracts management experience in a similar level position preferably in a manufacturing environment working with government and commercial aerospace contracts or equivalent combination of education and experience. 

    Key Knowledge, Skills and Abilities Required:

    1.      Project Management

    6.      Problem Solving

    2.      Industry/Product Knowledge

    7.      Organization/Planning

    3.      Decision Making

    8.      Self-Directed

    4.      Communication Skills

    9.      PC Skills

    5.      Customer Contact

    10.    Leadership



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