Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.
Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.
The Site System Administrator serves as first level field support for the company site to help maintain servers, storage, network and desktop services and systems. The primary responsibility of this role is to be the first line of IT support for local and remote users. This position is responsible for understanding the local business requirements and helping to translate that into robust and redundant solutions. This role will work closely with the central Business Unit IT Group to help build and maintain system standards and policies. They will be responding to IT support requests from end users via incoming telephone calls/email communications/trouble tickets and assisting on users’ requests (or escalate as required), and other duties as assigned. Due to the customer facing nature of this role, interpersonal and communication skills are crucial.
KEY RESPONSIBILITIES: (This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.)
EDUCATION AND EXPERIENCE: