• Director - Operational Excellence (Triumph Operating System)

    Location US-PA-Berwyn
    Posted Date 6 days ago(6/13/2018 7:32 AM)
    Requisition Number
    # of Positions Remaining
    Position Type
    Full time
    Experience (Years)
    Manufacturing/Production/Operations - All
    Security Clearance Required?
  • Overview

    Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.


    Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.


    The Director, Triumph Operating System (TOS) will partner with the VP TOS drive operational excellence and create a sustainable continuous improvement culture across the organization.  The purpose of this role is to champion operational excellence by leading the transformation, education, and culture change of the enterprise using lean and six sigma techniques.   In this role, you will lead process improvements that meet business needs, manage complex issues within functional areas of expertise, be involved in long-term strategic and operational planning, and contribute to the overall performance of the business.

     Responsibilities Include but are not limited to:

    • Establish a Continuous Improvement culture through the deployment of the Triumph Operating Systems (TOS).
    • Facilitate and Lead TCA training and apply a continuous improvement approach to the continued development of training.
    • Cheerleader for TOS in an environment that isn’t always receptive to the CI process
    • Create and drive a Lean Vision via leading and participating in projects, JDIs (Just Do Its) and kaizen events utilizing Lean Six Sigma tools to improve processes.
    • Responsible for developing and executing a lean transformation plan that provides delivery of goals and metrics including Revenue, Operating Income, Safety, Quality, Productivity, Output, Cycle reduction / Inventory Reduction.
    • Facilitate Policy Deployment (Hoshin Planning) at all levels of the business.  Includes coaching and mentoring Policy Deployment teams in the process and delivery of strategic initiatives.
    • Lead/facilitate projects and/or events which address critical issues, helping to drive improvements in all facets of the business operation.
    • Accountable for developing appropriate Core Value Drivers, KPI’s and operations metrics, lean strategy / execution
    • Support the selection, training and development of TOS leads and Triumph Change Agents deployed throughout the Business Units
    • Deploy and teach Triumph Operating System (TOS) tools throughout the Business Unit.  TOS includes Lean, 6-Sigma, Supply Chain, New Product Introduction (NPI), Program Management, Problem Solving, etc.
    • Drive change within the Business Unit to enable Triumph to continuously improve performance, which includes managing the transformation roadmap, and leveraging a cross-enterprise network for continuous improvement, and creating a visual workplace.
    • Assist the Business Unit/Operating Companies’ leadership in the development of strategic continuous improvement plans for their businesses
    • Provide event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate support, sustainment, and achievement of expected tangible benefits.
    • Identify short-, mid-, and long-term wins that will transform the culture and produce results.
    • Use appropriate measurement, analysis and evaluation methods to accurately identify and document improvements.
    • Coach and develop a problem solving culture at all levels of the organization.
    • Be a leader within the TOS organization – engage the workforce.
    • Ability to communicate across the organization at all levels, from individual contributors to executive leadership level.
    • Lead and direct Root Cause Failure Analysis of significant People, Process, and Equipment related downtime events; implement permanent corrective actions to mitigate probability of reoccurrence.
    • Reports directly into VP TOS and partners with Business Unit TOS Directors. 





    • Bachelor’s degree strongly preferred concentration in engineering, manufacturing/operations, or an equivalent level of degree.
    • 10+ years of leadership experience in progressively responsible roles and owned results.
    • 10+ years of experience facilitating, coaching and implementing Lean/six sigma events and driving major lean transformations with proven results.
    • Lean and Six Sigma Certifications or equivalent
    • Proven ability to successfully manage cross functional teams, all levels of the organization and implement improvement within an established time frame, then sustain improvements.
    • Extremely High energy, team oriented, data driven, and results focused.
    • Excellent interpersonal, written, verbal communication skills and organization skills must be comfortable teaching and presenting to large groups at all levels of the organization from shop floor to CEO.
    • Strong project management skills.
    • Must be proficient in MS Word, MS Excel, MS PowerPoint, MS Project, and various analysis tools.
    • Willingness to travel approximately 75% of the time.
    • Aerospace Design and Manufacturing Experience.
    • General Management, Operations or Technical management experience in lean/op ex environment. (General Management experience highly preferred)
    • Lean Six Sigma Black Belt/Master Black Belt.


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