Defines, designs and implements continuous improvement programs to ensure programs are integrated vertically and horizontally across organization. Defines improvement projects aligned with business strategies. Analyzes improvement programs and potential results. Facilitates and coaches improvement teams. Establishes and maintains performance metrics to measure program success. Installs process excellence supports for program governance, project reviews, communications, training, certifications and rewards. May have six-sigma certification.
Champions operational excellence by leading the transformation, education, and culture change in all departments. Leads process improvements that meet business needs, manages complex issues within functional areas of expertise, becomes involved in long-term strategic and operational planning, and contribute to the overall performance of the business.
Essential Duties and Responsibilities: