Triumph Group

Returning Candidate?

Account Manager

Account Manager

Requisition Number 
# of Positions Remaining 
Position Type 
Full time
Experience (Years) 
Posted Date 
Business Development - All
Security Clearance Required? 

More information about this job


Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.


Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Responsible for the strategic sales of assigned product line to customers for company products and services. Works directly with customer’s engineering, purchasing and management teams to identify customers’ needs and opportunities – then leads company’s solution development. Garners market competitive intelligence and responsible for developing Win strategy. Participates in establishing and responsible for achieving sales objectives, as well as, determining potential of product acceptance in new market segments or adjacent markets.


Communicates official TPCI issues and concerns to the customer. Such issues and concerns may include but are not exclusive to: collection of past due accounts receivable, delivery issues, communication and process problems, requests for data and other special requests to and from the customer.


This position may have a specific technical or product focus such as Composite including reinforced thermoplastic, Thermal Acoustic Insulation, or one of the other company aerospace product lines. In such case requisite experience, technical skill and knowledge will be necessary to successfully fulfill the requirements of the job.



  • Prospects and develops strong customer relationships identifying new opportunities for sales growth at both existing and potential customers that meet strategic objectives.
  • Develops and executes tactical sales plans and campaigns.
  • Provides technical interface between customer and company engineering, manufacturing and program management representatives.
  • Researches customer technical specifications and requirements with current or potential technical specifications of company products.
  • Prepares, presents and conducts technical sales briefings for customer and company representatives.
  • Develops potential technical specifications, pricing considerations and contract requirements.
  • Prepares sales forecasts.
  • Participates in the preparation of business plans, and product development plans.
  • Investigates new applications or improvements to products with customers.
  • Responsible for resolution of customer complaints.
  • Responsible for presentation of quotes; bid package reviews, lead, coordinate and respond to the customer.
  • Analyzes existing and anticipated customer requirements and promotes consideration of company products and services to fill such requirements.
  • Responsible for creation of sales and marketing strategic and tactical plans.
  • Responsible for initial Contract Review and Negotiation consistent with TPCI policies and guidelines.
  • Maintains technical proficiency.
  • Must be able to work in various TPCI locations.



  • Bachelor’s degree in business with either finance and sales/marketing concentrations required.


  • Extensive (5 or more years) sales and marketing experience representing aerospace manufacturing organizations. Broad knowledge of capture planning and execution, program management, manufacturing technologies and aerospace.
  • Business with either finance and sales/marketing concentrations preferred. 

Knowledge, skills, and abilities:

  •  In-depth knowledge of aerospace business; financial modeling; negotiation tactics. Strong interpersonal and written/verbal communications skills. Proficiency with computer programs.  Ability to work   with a diverse group of people in manufacturing, engineering, finance, and management. Ability to manage time effectively.

Decision Making/Supervision/Resource Authority:

Must be able to determine applicable sales strategy that will appeal to customers and make customer service decisions designed to build and maintain positive customer relations while protecting the interest of the company.


Equipment/Tools Used:

Office computer systems accessed from desktop computer or laptop. Telephones and other mobile devices.


Environment/Physical Factors:

Work is customarily performed in an office setting with a normal temperature range. Lifting is generally limited to usual office equipment and supplies.

May be required to travel up to 40% - 60%