Triumph Group

Returning Candidate?

Program Manager

Program Manager

Requisition Number 
14069
Location 
US-NC-Clemmons
# of Positions Remaining 
1
Position Type 
Full time
Experience (Years) 
5
Posted Date 
12/12/2017
Category 
Business Development - All
Security Clearance Required? 
No
Shift 
1
Relocation 
Some

More information about this job

Overview

Triumph Integrated Systems, Fluid Power & Actuation, a division of Triumph Group, Inc. designs, engineers, tests, manufactures and repairs complex hydraulic and hydro-mechanical aircraft components and systems for the aerospace industry. We are a global leader in the design, development, manufacture, assembly, and aftermarket support of aerospace hydraulic actuators and fuses.  Our operations touch all major players in aviation.
 
 We are seeking a Program Manager who will be responsible for customer communication and relationships. Serves as the primary link between the customer and site level leadership to ensure communication of status and potential problem areas while advising on how to mitigate those concerns.

Responsibilities

  • Is the primary point of contact with customers, acts as voice of the customer within the organization.
  • Manages relationships with the customer base fostering an environment where complex problems are solved in a manner that instills trust and respect for all parties.
  • Responsible for establishing and maintaining the contractual and commercial relationships with customers. Communicates requirements within the organization.
  • Accountable for price, cost, inventory, quality, and delivery as it relates to assigned customer base.
  • Tracks, monitors, and reports program performance using program management tools.
  • Develops and executes an effective strategic plan to manage customer relationships, develop quotes and proposals, and conduct contract negotiations
  • Leads multi-disciplinary teams (sometimes across multiple sites) to execute programs in accordance with quality, schedule, and cost commitments.
  • Responsible for accurately identifying customer demand for long-term forecasting and SIOP business planning.
  • Monitors external and internal environment for development of new market segments and informs customers of new developments in our product line or production capabilities
  • Furnishes advice, counsel, and general staff support to all departments in relation to program management.
  • Attends industry and customer conferences, meetings, and events.
  • Contributes to team effort by maintaining a positive outlook
  • Complies with all company policies and procedures, including safety requirements
  • Other duties as assigned to ensure customer needs are met.

Qualifications

  • Bachelor’s degree in engineering (preferable) or business management
  • Master’s degree in business, marketing, or a related field a plus
  • PMP certification a plus
  • Fifteen (15) years in the aviation or complex manufacturing industry
  • Five (5) years in the aviation or complex manufacturing industry as program manager
  • Experience with military contract proposals a plus
  • Customer focus
  • Ability to work in a fast-paced environment
  • Strong business acumen
  • Excellent time management skills 
  • Ability to travel internationally with short notice - about 15-20%
  • Candidate must have the right mindset to lead the organization in accomplishing goals and timely delivery of internal as well as external commitments.

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