Triumph Group

Returning Candidate?

IT Technician

IT Technician

Requisition Number 
13973
Location 
US-KS-Wichita
# of Positions Remaining 
1
Position Type 
Full time
Experience (Years) 
1
Posted Date 
10/10/2017
Category 
Information Technology - All
Security Clearance Required? 
Unspecified
Shift 
1
Relocation 
No

More information about this job

Overview

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

 

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Responsibilities

  • Assist personnel with installation, configuration, and ongoing usability of system hardware and software
  • Respond to support requests received by phone, email, and through the helpdesk software system (currently SysAid)
  • Troubleshoot hardware and software issues in person, remotely, and via phone
  • Take direction from local System Administrator and other Triumph Group management

Qualifications

  • Associate’s Degree in Computer Science or related field preferred
  • 1-2 years experience in computer hardware, networks, and systems maintenance
  • Experience with Microsoft operating systems including Windows 7 and 10 for PC’s and Windows Server 2008 and 2012 for servers
  • Experience with Microsoft Office products including versions 2010 and 2016/Office 365
  • Ability to meet deadlines and manage stress effectively in high-pressure situations
  • Ability to function in a team environment, both locally and the larger division and corporate IT teams
  • Ability to take direction and see tasks through to completion, in other words, self-directed and motivated
  • Strong verbal and written communication skills
  • Strong sense of discretion and confidentiality required

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