Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.
Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.
The qualified individual will be responsible for being the primary liason between the customer and the company, ensuring a timely response to all customer inquiries. Prepares quotations and monitors all itmes through the shop to ensure turn around times and customer requirements are met; determines the best method to resolve complex customer service issues.
The successful candidate will typically have a bachelor's degree or equivalent and 3-5 years of related experience. Customer Service in the Aviation Industry preferred.
To perform this job sucessfully, the individual must be able to perform each essential duty satisfactorily: